Privacy Policy for Our Little Souls LLC

Last Updated: March 13, 2025

At Our Little Souls, we value your privacy and want you to feel good about shopping with us. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website (hosted by Squarespace, Inc.) or buy our t-shirts (made and shipped by Printify, Inc.). By using our site or placing an order, you agree to this policy. If you’ve got questions, reach out to us at support@ourlittlesouls.com.

1. What Information We Collect

We collect a few types of info to run our t-shirt shop:

  • Info You Give Us:

    • When you order a t-shirt: Your name, email address, shipping address, and payment details (like credit card info).

    • When you contact us: Anything you share, like your message or phone number.

  • Info We Get Automatically:

    • Website Use: Stuff like your IP address, browser type, device info, and pages you visit—collected via Squarespace’s tools (e.g., cookies, analytics).

    • Order Process: Transaction details Squarespace tracks when you check out.

  • Info for Printify:

    • Fulfillment data, like your shipping address, that Printify needs to make and send your t-shirt.

2. How We Use Your Information

We use your info to keep the shop running and get your t-shirts to you:

  • Orders: Process your purchase, send confirmation emails, and share your details with Printify for printing and shipping.

  • Customer Service: Answer your questions or fix issues (e.g., a lost package).

  • Website: Make our site work smoothly and see how people use it (thanks to Squarespace’s analytics).

  • Marketing: Send you updates or promos, if you’ve opted in. You can unsubscribe anytime.

  • Legal Stuff: Comply with laws, like tax or fraud prevention rules.

3. Who We Share Your Information With

We don’t sell your info—promise! But we do share it with a few folks to make things work:

  • Squarespace: Squarespace: They host our site, process payments, and collect analytics. Your data goes through their system first. Check their Privacy Policy for details.

  • Printify: They get your name, shipping address, and order details to print and ship your t-shirt. See their Privacy Policy for details.

  • Payment Processors: Companies like Stripe or PayPal (via Squarespace) handle your payment info securely.

  • Shipping Carriers: Printify passes your address to carriers (e.g., USPS, FedEx) to deliver your order.

  • Legal Needs: If required by law (e.g., a court order), we’ll share what’s needed.

4. Cookies and Tracking

Our site uses cookies—little files that help it function and track usage:

  • Essential Cookies: Let you shop and check out (managed by Squarespace).

  • Analytics Cookies: Show us how people use the site (Squarespace’s built-in tools).
    You can say no to non-essential cookies via your browser settings, but it might mess with how the site works. Squarespace may also use similar tech (like pixels) for stats—we don’t control that, but it’s covered in their policy.

5. How We Protect Your Information

We care about keeping your data safe, but we rely on Squarespace and Printify for the heavy lifting:

  • Squarespace: Handles site security (e.g., encryption, server protection).

  • Printify: Secures your order info during production and shipping.

  • Us: We don’t store your payment details ourselves—those stay with Squarespace and their processors.
    No system’s perfect, though. If something goes wrong (like a breach), we’ll let you know if required by law.

6. How Long We Keep Your Information

We hold onto your info as long as we need it:

  • Orders: Kept for 7 for tax and legal reasons.

  • Website Data: Analytics might stick around (via Squarespace) until we ditch that data.

  • Emails: If you opt into marketing, we keep your email until you unsubscribe.
    After that, we delete or anonymize it, unless the law says otherwise. Printify and Squarespace have their own retention rules—check their policies.

7. Your Rights

Depending on where you live, you might have rights over your data:

  • Access: Ask what info we’ve got on you.

  • Correct: Fix anything wrong (e.g., an old address).

  • Delete: Request we erase your data (though we might keep some for legal reasons).

  • Opt-Out: Say no to marketing emails anytime.
    To use these rights, email us at support@ourlittlesouls.com. We’ll respond within [30 days or legal timeline, e.g., 30 for GDPR/CCPA]. Note: Squarespace and Printify control some data, so you might need to contact them too.

8. Kids’ Privacy

Our site’s not for kids under 13. We don’t knowingly collect their info. If we find out we have, we’ll delete it ASAP. Let us know if you spot a problem.

9. International Transfers

We’re based in Nevada, USA, but Squarespace and Printify might move your data elsewhere (e.g., U.S. servers). They follow privacy laws for these transfers (like GDPR if you’re in Europe). We don’t control where their servers are, but they’re pros at keeping it legal.

10. Changes to This Policy

We might update this Privacy Policy if things change—like new laws or tweaks to how we use Squarespace and Printify. If it’s a big deal, we’ll post a notice on our site or email you. Check back here for the latest version.

11. Contact Us

Got questions? Reach out: