Terms of Service

1. Introduction and Scope

Welcome to Our Little Souls! These Terms of Service (“Terms”) govern your use of our website, hosted by Squarespace, Inc. (“Squarespace”), and your purchase of t-shirts and other products. We partner with Printify, Inc. (“Printify”) to produce and fulfill orders on demand. Certain features, including website hosting, payment processing, and product manufacturing, are provided by Squarespace, Printify, and their third-party partners, subject to their own terms and policies. By accessing our site or placing an order, you agree to these Terms.

2. Third-Party Services

We rely on third-party providers to operate our business:

  • Squarespace: Hosts our website, processes payments, and provides the platform you’re shopping on.

  • Printify: Manufactures t-shirts and handles order fulfillment, including shipping in many cases. These services are governed by their own terms and conditions, available on their respective websites (squarespace.com and printify.com).

  • We are not responsible for their performance, availability, or any issues arising from their actions, but we will do our best to make sure you get your product.

3. Order Fulfillment and Shipping

Once you place an order, here’s how it works:

  • Production: Printify prints your t-shirt based on the design and specifications we provide them. Production times depend on Printify’s processes and capacity.

  • Shipping: Printify, or their chosen shipping carriers (e.g., USPS, FedEx), delivers your order directly to you. Shipping times are estimates only and may vary based on location, carrier performance, or external factors like holidays or weather. We are not responsible for delays, damages, or errors caused by Printify or its shipping partners. If something goes wrong (e.g., a lost package or defective item), please contact us, and we’ll work with Printify to resolve it per our Returns Policy.

4. Product Quality and Availability

Our t-shirts are made to order by Printify using materials and printing methods from their catalog. While we strive for high-quality designs, the final product’s quality—like fabric feel or print clarity—depends on Printify’s standards. If a product becomes unavailable (e.g., Printify discontinues a shirt style), we reserve the right to remove it from our store without notice. Prices may also change based on Printify’s costs or other factors.

5. Website Availability

Our website runs on Squarespace’s platform. We’re not liable for interruptions, downtime, or technical glitches caused by Squarespace, such as scheduled maintenance or server issues. If the site’s down, we’ll do our best to get things back up, but it’s ultimately in Squarespace’s hands.

6. Data Collection

When you shop with us, your personal info (e.g., name, address, payment details) is collected through Squarespace and shared with Printify to fulfill your order. Both companies may use this data for their own purposes, like analytics or shipping logistics, as outlined in their privacy policies. For more details on how we handle your info, check our Privacy Policy.

7. Limitation of Liability

We’re a small team bringing you cool t-shirts, not a tech or manufacturing giant. To the fullest extent allowed by law, Our Little Souls is not liable for losses or damages caused by Squarespace, Printify, or their third-party partners—including website outages, production errors, shipping delays, or data breaches. Our total liability to you is limited to the amount you paid for your order. If something’s off, let us know, and we’ll try to make it right within those limits.

8. Changes to Services

We might tweak our offerings—like adding new designs or dropping old ones—based on what’s possible with Squarespace and Printify. They might also update their platforms or services (e.g., Squarespace redesigns the checkout, or Printify swaps suppliers), which could affect your experience. We’ll do our best to keep you posted, but these changes can happen without prior notice.

9. Governing Law

These Terms are governed by the laws of Nevada, USA. Any disputes related to your order will be handled under this jurisdiction. Note that issues specific to Squarespace’s platform or Printify’s fulfillment may fall under their own terms and dispute processes.